About Us

VoIP3 was founded based on a growing need in the market to provide a more versatile unified
communications solution.

• ALABAMA • FLORIDA • GEORGIA • LOUISIANA • NORTH CAROLINA • SOUTH CAROLINA •

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Voip3 is a wholly owned Comtel Networks which was founded in 2002 and specializes in PBX systems for a wide range of businesses we are designed to be dynamic and versatile regardless of our customer’s communications location. Voip3 recognized that customers desired the same support for their hosted communications as they did for their legacy PBX systems.

Our Approach is collaborative and results-driven and includes fluid communication, proactive planning, and appropriate resource allocation is how we are successful. We are highly responsive to our customers. Our service area covers the Southeast US.

Many “hosted” companies today just provide the actual service but fail to offer support especially onsite support. We understand that not all customers fit in the same box and our personalized solution for each customer is what truly sets us apart. Our talented and diverse staff allows us to serve clients throughout multiple states and market sectors.

 

Frequently Asked Questions

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  • Can I keep my phone numbers?

    Yes Voip3 allows you to port numbers from any carrier

  • What happens if I move?

    Voip or Hosted service allows you to use the service anywhere you have a data connection. Your phone will be configured to our service so you can essentially take your phone home and it will auto reconfigure to its new location.

  • I already have Voip service can I use my current phones?

    Yes, as long as your phones are on our list of approved devices then they will work.

  • Which models of phones will work on your service?

    We support hundreds of models of phones but click here for a list of the most commonly used phones.

  • Which features do you offer?

    We offer a long list of options such as Hunt groups, transfer to outside phones, direct numbers, customizable music on hold, Call center, Call reports and many more. You’ll find our options very competitive with other providers “premium” packages.

  • What separates Voip3 from the competition?

    All service providers are not created equal. Voip3 saw a niche in the market by listening to our customers. Most of the big internet companies don’t tell you is that while they offer assistance with setup they only offer limited *advice* over the long term in regards to configuration and troubleshooting. Much of the research and learning the system is your responsibility and they are never able to offer onsite support. We have techs in most major metro areas and can offer onsite support with emergency response times.

  • Do you offer other services?

    Yes , Voip3.com is wholly owned by Comtel Networks based in Orlando Florida. Onsite support is what we do best. We offer consulting, engineering, design, network support, cabling, fiber optics, wireless, PBX support to customers from small office to enterprise customers with over 100 locations. We are certified and service most major brands like Avaya, Nortel, Cisco, Panasonic, Samsung, Tadiran, and many more

  • I currently have service with another provider can I switch?

    You certainly can. This is a fairly common question, we can often reuse the phones from your current provider and minimize the cost . The porting process is fairly standard and we can assist with the entire process to make it as painless as possible.

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